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Emerald Lounge Privacy Policy

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1. Introduction

Emerald Lounge ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with us, including through our website, mobile app, and VIP Text Messaging Service.

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2. Information We Collect

We may collect personal information from you in various ways, including:

  • When you sign up for our VIP Text Messaging Service, we collect your name and phone number.

  • When you participate in our loyalty programs, events, or promotions, we may collect additional information such as your preferences and purchase history.

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3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services, including the VIP Text Messaging Service.

  • Send you updates about exclusive events, rewards programs, and new items.

  • Improve our website, app, and customer experience.

  • Respond to your inquiries and provide customer support.

  • Conduct market research and analysis.

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4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. We may share your information with:

  • Service providers who assist us in operating our business, such as marketing agencies and IT services.

  • Law enforcement or other government authorities if required by law.

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5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure.

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6. Your Choices and Rights

You may opt out of our marketing communications, including the VIP Text Messaging Service, at any time by following the instructions in the messages or contacting us directly. You may also request access to, correction of, or deletion of your personal information by contacting us.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, if applicable, through other communication channels.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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